Refund policy

Refund policy

RETURNS:

If 14 days after receipt of your order have passed, we unfortunately cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of products cannot be returned. Perishable goods such as food, flowers or magazines cannot be returned. We also do not accept products for intimate use, dangerous products or flammable gases or liquids.

To carry out a return, you must present us with a receipt or proof of purchase.

Refunds for packages not received will be made from 40 days after the order date.

Please contact customer service for any information regarding your return and potential refunds (contact@my-nanobricks.com )